Frequently Asked Questions

Community Solar enables any residential utility customer to take advantage of solar power, even renters! Enjoy the freedom of going solar with nothing on your roof or property. There is no hassle or maintenance and you start saving on green renewable power immediately.

If you live in the New York State, then the answer is yes! Click here to request a free quote and find out how much you can be saving with Community Solar.

Whether you’re a renter, a condo or apartment dweller, or a homeowner you qualify for Community Solar. Click here to request a quote and find out how much you could be saving on your energy bill.

The process is simple. First, choose how much solar energy you want. You can offset a part of your energy bill, or all of it. Then, each month you pay your community solar rate. This rate applies to only you and your follow community solar participants. If you use more electricity than your share of community solar, you’ll pay your normal electric rate for the excess.

Nothing.

Contracts vary based on your location. Please contact us at [email protected] for more specific information.

Your monthly Community Solar Discount will be appear directly on your utility bill as a credit, and you pay the lower amount to your utility! There is nothing else to do, and no extra bill to pay!

The monetary kilowatt hour credits purchased as a result of your subscription will be able to offset all per kilowatt hour supply and delivery charges on your residential utility bill. The price you will pay per kilowatt hour will be a guaranteed discount to the current solar credit rate in your area.

Nothing! Budget Billing accounts are compatible with Community Solar Credits program!

Excess kilowatt hours purchased and allocated from the Project will carry over on your monthly utility bill to the following month and each succeeding month until used in full. They are not lost as long as you remain a subscriber and in your current residence. Under normal weather conditions, the excess allocation typically happens in a summer month. As a subscriber, the excess kilowatt hours continue to carry over until months where the kilowatt hours allocated and purchased from the Project are less than your monthly usage. This kilowatt hour shortage will typically happen in a winter month. The excess kilowatt hours carried over to these months are used to reduce the shortage.

In this case, your bill from your utility will show a net usage amount. If, after applying any carry over credits (see question above), a net usage amount remains, you will be billed by utility and/or ESCO for such net usage amount at your utilities delivery rates and your utility and/or the ESCO’s retail supply rate.

As long as the third-party ESCO supply charges are included on your utility bill, (known as consolidated billing), the solar credits you purchase will be able to offset all supply and delivery per kilowatt hour charges on your residential utility bill. If you are billed and pay for your supply charges directly to the third-party ESCO and not through your utility, then the solar credits you purchase will be able to offset only the delivery per kilowatt hour charges on your utility bill.

If you currently have a solar energy system located on your property used to offset electricity for a particular utility account, then you are not eligible to enroll that utility account in this program.

Not at all. The utility delivers electricity to your home as usual and will continue to service all equipment and resolve all power outages. Community Power Partners will handle all communication with your utility regarding your enrollment in Community Solar. Even if the utility rates change, or if you sign up for electric competitive supply services through a third-party, you can continue to earn solar credits at a fixed discount.